Monitoring and Reporting
 

• Our proactive monitoring and alerting identifies, tracks and reports on issues effecting the security, performance and reliability of your IT.
   

• By analyzing network device alerts, pre-failure indicators, performance
  benchmarks and security issues, preventative maintenance opportunities
  are identified.

Maximize Your Return on IT Spending
 

• Our service includes a complete asset inventory and regular health, security, and performance analysis reporting so that you can see what you have and how well those IT assets are working for you.
   

• Our improvement recommendations will help you lower your total cost of IT, including the hidden cost of downtime, substandard performance, and lost productivity due to incompatible or out-of-date software.

Features & Benefits

24 X 7 Monitoring, Alerting and Reporting

Real Time Alerting and Monthly Reporting

• Includes all systems, network devices, as well as website performance.

• Monthly reports provided and reviewed by Acme Solution Provider

Asset Management

Valuable Asset-based Control

• Complete summary of hardware & software

• Comprehensive detail of all hardware and software asset inventories.

• Up-to-date warranty status information.

• Identification of unauthorized software

Security Assurance

Reduced Risk

• Baseline security scanning to detect security holes

• Continuous monitoring for viruses, worms, spam ware, and other malware.

• Automated verification of data backup completion and identification of any failed backups

Preventative Maintenance

Preventative Maintenance

• Automated delivery of two preventative services.

• Up-to-date security patches for your desktops and servers and identification of failed or missing patches

• Comprehensive server health reports for all servers

Quarterly Business Review

Our network service program includes a Quarterly Business Review with your organization. 
 

Prior to each QBR Kraft will audit all alerts and reports generated over the preceding 90 days and prepare a comprehensive analysis of our findings as well as demonstrate areas of cost savings, increased performance, any security vulnerabilities and over all health assessment of your network.
 

These meetings are designed to help ensure we:
 

• Are aligned with you­r IT business goals and address any changes as they occur;
  Present all the reports we have captured over the past quarter - ensuring you understand its overall impact to your business;
  
  Our QBR summary and reports include:

                 -   Executive Summary

                 -   Website Monitoring

                 -   Windows Server Health

                 -   Work Completed Summary

                 -   Site Performance

                 -   Patch Status Detail

                 -   Site Health

                 -   Server Health

                 -   MBSA and Patch Summary

                 -   Asset Inventory

                 -   Device Performance

                 -   Site Performance

                 -   Website Performance

• Review and update you on all the work completed in the last quarter and discuss project(s) in progress;
   

• Help identify IT solutions that will address existing and future IT requirements allowing you to ultimately make informed financial decisions.

Kraft Care™ Package Offer

Kraft will provide the following services for as low as:

$149 per month (based on 24 month contract)

$199 per month (based on a 12 month contract)

Discounts available for pre paid service contracts (25% off quarterly payments or 50% off up front annual payment)

See for yourself how our IT Managed Services can provide the cost savings out-sourced solutions you need to boost your office efficiency while cutting your bottom line.

 
Call 1-616-977-2679 today to schedule an appointment with a Kraft Business Systems Technology Advisor or contact us via the Internet - CLICK HERE