Print Envelopes Using the Bypass Tray – Sharp

MX and DX “N” Models

Print a single or multi-page document from default tray & addresses envelope:  When printing an envelope, a single blank page will automatically print if you open a new Microsoft Word Document.  You can key text such as a letter, note, memo, etc on the single page to include in your envelope.  You also have the option to print an envelope with a one page or multi-page document with no blank page.

At the PC:

  1. Open:  New Microsoft Word Document and key text or open a multi-page document.
  2. Select:  Tools from the header bar
  3. Click:    Letters and mailings from the menu
  4. Choose: Envelopes and Labels
  5. Select:  Envelope and Labels
  6. Type:   Delivery address for the recipient in the Delivery address box
  7. Type:   Return address for the sender in the Return address box
  8. Click:   Options button
  9. Click:   Envelope Options tab
  10. Select:  Size 10 or COM 10 from the Envelope Size drop-down
  11. Click:   Delivery point bar code box under If Mailed in the USA
  12. Select:  Printing Options button
  13. Click:  Face down radio button from Feed method
  14. Click:  2nd to last icon representing envelope image face-down in the center of the box
  15. Select:  Bypass tray from the Feed from drop-down
  16. Click:  Ok button
  17. Click:  Add to document in the Envelopes and labels dialogue window
  18. Click:  No when the pop-up message appears

 

Sharp Printing

Print a Document directly to Document Filing without printing out a copy

Feature: Hold Only

Benefit:  Better work time management with the ability to send documents directly to the hard drive of the marchine without having to physically walk to the machine to scan.

Models: All MX Models

Procedures:

At the PC:

  1. On your PC workstation, “Open” up any file from the MX_Samples” folder
  2. From the top menu select “File” and then choose “Print” from menu list
  3. With your machine selected as your printer, click on “Properties”
  4. Select the “Job Handling” tab
  5. Find the “Retention” box and click so a check appears in the box
  6. Select the “Hold Only” circle
  7. Under the “Document Filing Setting”, Click on the ‘Main Folder” circle
  8. Click “Ok” twice to send the job to the Document filing systems on the MFP

Sharp SIICA Product Skill-Set Guide

We are taking this week to review Sharp products and some features that you may have forgotten about.

Navigating Through the LCD Panel on MX-C311/MX-C401

Overview:  The MX-C311/MX-C401 offers an improved LCD panel to offer your customers the easiest way to navigate through our systems.  In this excercise we will walk you through the home screen and copy defult screen to give you an understanding of how easy the screen is to use.

Procedures:

1. My Menu: Touch to move the second home screen

2. Function Keys: Touch to switch between copy, ImageSend, Document Filing, and Sharp OSA.

3.  Title: You are able to see the title which you are able to customize on the home screen.

4. Shortcut Keys:  These are registered function keys for one-touch access and customization for your customer.

5.  User Name:  Your user name will appear if you log into the MFP

 

Part 2: Copy Default Screen (Example)

1.  MFP Picture/Icon:  The Copy default screen offers a graphic of the MFP indicating the paper trays and paper sizes currently in the tray for copying.

2.  Color Mode

3.  Exposure

4.  Copy Ratio

5. Original

6.  Paper Select

7.  Customize Keys:  You can customize up to three (3) buttons on any tab.  Rather then having to go through Special Modes each time you need to access a function, a customized key will bring you directly to the desired option.

8.  Job Status:  Display lists the first four (4) print jobs in the print queue (the job in progress and jobs waiting to be printed)

The type of job, the set number of copies, the number of copies complete, and the job status appear.

Jobs cannot be manipulated in this screen.  Jobs can only be manipulated in the job status screen.

The new Job status on the right of the LCD screen allows us to show up to 4 jobs in queue.

9. MFP Status:  Machine maintenance information by means of codes is displayed.

10. Job Status Display:The job in progress or reserved are indicated by icons.  TO manipulate jobs, touch the display status icon on the bottom left of the LCD panel.

11.  Green: Indication that a print, scan or other job is being executed normally.

12. Yellow: Indication that the machine is warming up, on standby, or a job is being cancelled

13. Red:  Indication that a paper misfeed or other error condition has occured.

14. Gray: Indication that there are no jobs waiting

 

 

 

Race for the Cure

Employees at Kraft Business Systems had a great time supporting Susan G Komen West Michigan’s Race for the Cure on Saturday September 24.  We had the opportunity to participate in the “Tinkled Pink” competition where community members and local companies get a chance to decorate pink port-a-potties.  We choose a Tiki Theme, and even though we came in last in the votes, we will be back next year and be better than ever.  Thanks to everyone who supported our team, and helped us raise over $1,000 for Susan G Komen, and a big thanks to everyone who walked or ran in the 5K as part of the Kraft Business Systems team.

Be sure to check out all of our photos at www.facebook.com/kraftbusinesssystems

 

 

Google’s social network opens to everyone

John D. Sutter, CNN
By John D. Sutter, CNN
A Google+ feature called
A Google+ feature called “On-Air Hangouts” lets users broadcast their group video chats to the world.

STORY HIGHLIGHTS
  • Google’s social network finally launches to the public
  • Until Tuesday, Google+ was available by invitation only
  • The social network is seen as a challenge to Facebook
  • Enthusiasm has been waning; one writer says G+ is “worse than a ghost town”

(CNN) — Google’s answer to Facebook went public on Tuesday afternoon.

For the past three months, Google+, the company’s social network, was available only to users who had been invited by the company or by friends who already had access to the site.

“For the past 12 weeks we’ve been in field trial, and during that time we’ve listened and learned a great deal,” Google’s Vic Gundotra, a senior vice president for engineering, said in a blog post. “We’re nowhere near done, but with the improvements we’ve made so far we’re ready to move from field trial to beta, and introduce our 100th feature: open sign-ups.

“This way anyone can visit google.com/+, join the project and connect with the people they care about.”

The update comes as many people who use the site are questioning its value.

“My Google+ home page is worse than a ghost town. It doesn’t even feel haunted,” wrote Rainbow Rowell, a columnist at the Omaha World-Herald.

Writing on the PBS blog Mediashift, Dan Reimold adds: “The stream of updates has basically run dry — reduced to one buddy who regularly writes. My initial excitement about signing on and inviting people to join me has waned. Nowadays, I apparently get tired just thinking about it.”

Others disagree.

“I must be doing something wrong on Google+,” Harry McCracken, founder of the blog Technologizer, wrote on his Google+ page. “It isn’t ‘worse than a ghost town’ for me. It’s active and pleasant, albeit lacking some of the initial rush.”

Introduced in late June, Google Plus gained an estimated 25 million users by early August, although the company has released no recent figures on its membership. By contrast, Facebook has more than 750 million users, and Twitter has more than 175 million.

Google continues to add features to its social network in an apparent effort to spur growth and further differentiate itself from Facebook and Twitter. On Tuesday, the company announced a few more, including:

Better search for topics and personalities on the site: “Google+ search results include items that only you can see, so family updates are just as easy to find as international news,” the company says.

“On-air” Hangouts: Google’s group video-chat feature, called Hangouts, has helped it stand out from Facebook, which does not have a similar tool. Now users can broadcast these group chats to the public: “The setup is simple enough: just start a normal hangout, and you’ll have the option to broadcast and record your session. Once you’re ‘On Air,’ up to nine others can join your hangout (as usual), and anyone can watch your live broadcast,” Google’s blog post says.

Mobile Hangouts: These video chats now work on smartphones running Google’s Android 2.3 operating systems. Support for the iPhone is coming soon, Google says.

 

 

 

Producing Leaders

Do you have a leadership development program?

By: Teresa Hiatt, Professional Society of Sales & Marketing Training – Office Technology Magazine

The 2011 Global Leadership Survey conducted jointly by Training Magazine, the American Management Association, and The Institute for Corporate Productivity (i4cp) found that only one-third of the 1,750 respondents reported they had an effective leadership development program.  This was despite the fact that the survey revealed a clear gap between the importance of key competencies by leadership.  Far fewer had any sort of sales leadership development program.

This gap in failing to master key leadership competencies in sales management can directly impact the bottom line by creating unnecessary turnover, failure to motivate sales teams and ineffectual delivery of the corporate vision and mission to the sales organization.

It is not as if there are not myriad generic management leadership programs available from a wide selection of vendors.  The problems arise in the inherent risk of introducing disconnected theories and cultures that may compete with the sales results-driven environment in which sales management must exist.  Although many programs are excellent corporate leadership development products, in too many cases they exempt field sales leadership from their audience due to the challenge of the fast-paced customer interface of sales.

An effective sales management leadership development program has to integrate into the realities of the sales environment.  It has to be designed, developed, tested, validated and measured around real-world sales situations.  Most importantly, it has to be consistent with the sales process and any sales productivity tools that are used in the workplace.  If the leadership skills are taught are not supported by the systems, tools, and processes in use at the workplace, the development program is doomed to failure.

For example, a critical part of good leadership is to create and communicate the vision, strategy and tactics of the business plan.  The business plan should be created, distributed and executed within whatever sales productivity tool (CRM) is in use by the sales organization and the leadership development program should support that process.

Another big miss with traditional leadership development programs when applied to sales management is in the area of coaching.  Although coaching is a small part of generic leadership programs, for sales management, it has to be a primary focus.  Without excellent coaching skills, sales turnover can increase, morale can be crippling and it can be difficult to fully engage salespeople.  The best sales management development programs contain a hefty dose of coaching skills.

And, of course, the last big difference seen between corporate management programs and sales management programs revolves around time out of the field.  There is a strong resentment in the sales world for removing people in key roles from the field where access is required to help move sales through the pipeline.  A week-long training class, where sales management may be unavailable for special pricing, inventory issues or phone conferences with key clients could literally ruin quota for a given time period.  A sales management leadership development program has to take these needs into consideration to be successful.

Organizations looking to add essential leadership competencies to their sales management should consider these four important components to help ensure success of leadership development programs:

  • A leadership development program should be designed and validated by sales-centric subject-matter experts and tested in sales environments.
  • A program should be integrated and consistent with systems, tools, and processes already in place (such as a CRM like salesforce.com)
  • A program should include a heavy emphasis and focus on sales coaching skills, with practice involving typical sales situations.
  • The curriculum design should limit time out of the field, leveraging technology for virtual, multimedia or comprehensive training delivered in short “burst-mode” sessions.

Companies should not confuse “new manager” training (which covers how managers should behave and legally interact with staff) with leadership development, which involves team building, maturing interpersonal communication and strategic planning and execution skills.  It is a life-long learning arena and it is vital for a high performance business operation.

Although many companies are continuing to focus on the “cut expenses/reduce training” model, at some point, sales organizations will have to face the reality that you cannot cut to grow your business. Now is the time to start investing in the long-term prosperity of the company and to judiciously control expenses by implementing the very best training programs available.

 

 

Verizon unveils first unlimited prepaid plan for $50

By Julianne Pepitone @CNNMoneyTechSeptember 14, 2011: 12:47 PM ET

NEW YORK (CNNMoney) — Verizon Wireless is launching its first prepaid unlimited phone plan on Thursday, with voice calls, text messaging and Web access for $50 a month.

Verizon (VZ, Fortune 500) Wireless has offered prepaid plans since its inception in 2000, but its previous plans offered services only a la carte — for example, voice calling for $1.99 a day, mobile Web for 99 cents a day and unlimited texting for $20 per month.

The prepaid market has long a stronghold of regional carriers and smaller wireless companies like MetroPCS (PCS), which offers unlimited prepaid plans that start at $40 a month. Sprint (S, Fortune 500) also offers prepaid plans through Virgin Mobile and Boost.

Verizon is hoping to capture a larger part of that customer base.

“We want to allow customers who have more of a prepaid lifestyle to join the network,” said Brenda Raney, a company spokeswoman. “It’s a ‘cash and carry’ relationship with Verizon Wireless.”

Verizon’s hottest smartphones — including the iPhone and its Droid line — won’t be part of the offering. New customers can put the prepaid plan on one of four phones: LG Revere, LG Cosmos, Pantech Caper and Samsung Gusto. More will be added in the coming months, Raney said.

These so-called feature phones can access the Web, but they don’t have the full capability of smartphones. Verizon is offering the phones at prices ranging from $40 to $100 for the handset.

Customers who already own phones that work with Verizon’s other prepaid plans can now use them for the $50 unlimited plan, Raney said, “which opens it up to about 30 phones total.”

The phones for the $50 unlimited prepaid plan will be available at Target (TGT, Fortune 500), Best Buy (BBY, Fortune 500), RadioShack (RSH, Fortune 500) and Wal-mart (WMT, Fortune 500), in addition to Verizon’s stores and website.

Raney declined to say how many Verizon customers are currently on prepaid plans.

Verizon moved two months ago to end unlimited data plans for phones carrying monthly contracts. Its cheapest monthly plan for smartphones, which offers 450 voice minutes and 2 gigabytes, currently starts at $70.

Windows 8 does what Apple doesn’t

By Wilson Rothman

When I first saw Windows 8, it looked like Windows Phone OS glued to a traditional Windows desktop. Yuck. But a deeper dive by Windows boss Steven Sinofsky has helped me understand why Microsoft did that, and I admit it’s compelling. Though not without inherent dangers, Windows 8 does seem to address issues that go ignored by Microsoft’s competitors — including Apple.

Building a full-blown computer OS that runs on thin machines and plays well with fingers is only half the challenge; Microsoft is taking this opportunity to orient Windows more closely to the Internet, tie in social networking features that have genuine value, and allow apps themselves to interact with one another across the platform, whether on the computer or in the cloud.

This is no desktop of files, intended for you to push around in your little dreary garden. Instead, it’s based on the assumption that your computer is a dynamic extension of a changing world, and that you yourself are a node in a vast social network. If that sounds crazy when referring to a Microsoft-built PC operating system, it kinda is.

(I should say off the bat that msnbc.com is a joint venture of Microsoft and NBC Universal, but that has no impact on my coverage or commentary of Microsoft or its competitors — as people who have read our glowing reports of Apple products or Android devices are surely aware.)

Oh that Internet
Web browsers are great, but if the explosion of smartphone apps tells us anything, it’s that the Internet is far greater than the World Wide Web. Our phones are constantly telling us stuff, so why does Internet integration on our desktop OS amount to us hearing a beep when we get an email? While the old Windows’ desktop OS relies on specialized, often third-party applications for Internet activity, the new Windows Phone-inspired Windows 8 Start screen is covered with “live” tiles, each representing an application, a photo album, a news feed, or even a person. More importantly, each can show the current status of your calendar, your music player, your local weather.

Reviewers including myself have said many kind words about the Windows Phone platform because of this, and bringing it to Windows will give it an advantage over even the most recent version of Mac OS X, Lion. (And if you mention Widgets, you get sent to your room without supper. Apple needs to create a user experience that is conducive to Internet content, not layer on a bunch of third-party thingamajigs because they can’t.)

Social is as social does
While there’s a lot of social buzz that amounts to nothing, the deep integration of social tools inside the operating system, mobile or desktop, makes a ton of sense. Apple has built it into iOS 5 for iPhone and iPad, but beyond a few Facebook-friendly tools in Address Book and iPhoto, the Mac desktop does not integrate with established social networks at all.

Windows 8 doesn’t just feature Facebook and LinkedIn contacts in its People contact book, it lets you anchor people on your Start screen, see status updates and share across multiple social networks from all over the OS.

When it comes to photos, Microsoft has integrated Facebook and Flickr at the core, letting you see images stored on your accounts, other peoples’ accounts, and up on your own SkyDrive cloud storage account, along with your local photos. The focus is on looking at pictures, which is vastly different than Apple’s iPhoto, which at its heart is a photo management system. Evidence of this is the fact that while it can upload to Facebook, it won’t show you anything else that’s up on Facebook.

Now Photo Stream, the upcoming photo element of Apple’s iCloud, could be Apple’s trump card here, but I don’t think so. As far as I can tell, it doesn’t pull photos from social networks, nor does it push photos out to them. It’s cloud-y, but in a sort of isolated way. So much of iCloud seems to involve management of media, documents and contacts across my multiple devices via Apple-built tools, rather than sharing content to many people across multiple platforms, or bringing in content from elsewhere.

Apps aren’t islands
The sneaking suspicion I get, whether I’m in iOS or the Mac OS, is that Apple wants apps to be isolated experiences. That’s not a bad thing — the New Yorker app has quickly become one of my favorite apps precisely because it duplicates the singular experience of reading a New Yorker article. But Microsoft’s view of the next wave of apps is that there will be more consistency and even interaction between apps.

It starts simply, with a standard pop-up menu of “charms,” including search, share, settings, devices and Start. An app can use the operating system itself, for instance, to share content to Twitter. Settings automatically pop up the app settings plus one-touch access to system settings. Developers will also be able to write apps that can store content to your SkyDrive cloud account.

There’s no telling how much developers will take advantage of these tools — and there are developer tools for the Mac that do awesome things too. But my instinct tells me that, while Apple is busy encouraging developers to chase their dreams and create unique experiences, Microsoft will probably try to corral developers and work with them to create more unified experiences.

Microsoft’s tough decision
When Microsoft set out to design Windows 8, it faced a pretty daunting decision: Put its mobile OS on tablets, or rewrite Windows entirely so that it would be as good on thin touch tablets as it is on a big honkin’ PC. That latter choice is waaay harder, but Microsoft has global dominance on the Windows side, and pretty much zero traction on the phone side. A PC is still what most computer companies want to sell, especially the ones that are crazy jealous of Apple’s products (and profits). So as a long-term strategy, leveraging its huge Windows base to grow a tablet business makes more sense.

Apple on the other hand saw tremendous momentum with the iPhone, and as such made the logical move to put a variation of iPhone software on the iPad. It’s done an admirable job growing that OS for a larger screen, and I look forward to the arrival of iOS 5, which will address some of the concerns. Windows 8 may show some iPad shortcomings, but its squarely targeting the Mac OS.

When Steve Jobs introduced Mac OS X Lion, he billed it as a way to bring the tablet experience to the standard computer. With the app Launchpad, full-screen apps, apps that resume right where you left them, all orchestrated by multitouch gestures on a touchpad, it certainly gets closer. I don’t even begrudge Apple’s decision to avoid touchscreens on laptops — I don’t think it matters too much. But as I said, re-creating the tablet’s look and feel is only half the battle.

Not totally sold on Windows 8
While I have outlined what’s promising in Windows 8, I have fears about how it will be used once it’s launched. Beneath the slick Metro look and feel is something that resembles all too well the older Windows interface. That is a must for Microsoft to guarantee compatibility with any app that ran on Windows 7, but that might be its Achilles heel. If developers keep writing for the classic environment, we’ll be kept from the new fresh user interface. I can sense major headaches if half of my apps are Metro and the other half are Windows 7.

And if we must have full-blown Windows on our tablets, will our on-the-couch reading reveries be interrupted by an obnoxious pop-up request from Adobe to update Flash for the umpteenth time? The reason I love my iPad is precisely because it’s not my computer.

Finally, will Windows 8 be able to meet the requirements set by the iPad, that a great tablet must be incredibly thin yet deliver 10 hours of uninterrupted battery life? This is of course the great concern, shared by Microsoft and its fans and foes alike. But that really will be the dealbreaker. If every Windows 8 tablet weighs two pounds and lasts less than five hours of battery life, all this goodness will be wasted.

U.S. Postal Service nearing bankruptcy as email asserts its dominance

By Mike Wehner, Tecca | Today in Tech – Tue, Sep 6, 2011
The USPS is hoping for government intervention to prevent a default

If you’re a regular computer user, you’ve probably checked your email at least once or twice today, and in doing so you are assisting in the decline of one of the oldest government agencies — the United States Postal Service. In a time where instant messaging, texting, and email allow us to communicate across the globe in a matter of seconds, the idea of sitting down to write a letter seems foreign to many. And the USPS is feeling the heat, so much so that it is headed for default later this year unless Congress lends a helping hand.

As people around the world become more and more digitally connected, physical mail rates have steadily declined. As the New York Times reports, the last decade has been particularly harsh on the Postal Service, showing sharp declines in both first-class letters as well as junk mail. With an increasing U.S. population and more houses than ever requiring mail service, local post offices are seeing more work, but less revenue.

As postmaster general Patrick Donahoe notes, “Our situation is extremely serious. If Congress doesn’t act, we will default.” And the agency is considering drastic measures to keep that from happening. Options on the table include eliminating Saturday mail delivery and shutting down 3,700 post office locations across the United States.

Congress also has the option to assist the USPS during this trying time, but it remains unclear whether both sides of the isle will be able to agree on a plan. Whatever the solution, time is of the essence — the Postal Service is due to make a $5.5 billion payment later this month. If nothing is done by that deadline, you just might end up reading about the shut down of the U.S. postal system… probably in an email.